Thursday, October 22, 2020

Build your communication framework!

 




Managing Communication Skills in the New Millennium

Dear readers,

The need for effective communication skills has surged and it ranks among the most important skills. Surveys and research continue to cite soft skills above STEM skills. We, as educators and learners are the ambassadors of our organization ought to develop professionalism in communication. Let’s see how this requirement relates to the changing trend and what measures can be taken to address this requirement.

The Changing Trend:

It is palpable how we have stepped into a new daring decade, which is marked by advanced technology, stunning gadgets, and break-through innovations. We have also been witnessing our presence in a world where human minds work with robots. This significant change has made us so comfortable with Augmented Reality, Artificial Intelligence and other digital technologies that we have started giving the reigns of control to machines. Though the change is positive, we have been experiencing a sense of drift from our set goals because we are shrinking under the fear of joblessness and loss of vision. However, to hide in fear and lose vision is against human ingenuity. So how do we thrive in a mechanical world gripped by relentless change? The answer to this lies in amplifying our human traits and bringing it to the fore; these traits are far from being automated. Hence upskilling our soft skills, communication skills, interpersonal skills and problem solving skills, is the need of the hour. 

The Human Touch:

As we stand in the sea of changing trends, we have several challenges to face. One such challenge is managing our communication skills in this new millennium. The changes in lifestyle and business dealings have made communication skills and Interpersonal skills imperative for success. This dawns upon us the fact that we have to embrace changes with a human approach. Evidently, our human traits must complement technology! We need to express ourselves and understand the expressions of others. Our home and our workplace, is made up of people. So it is people skills that we need to excel to complement our technical skills. This will help us gain credibility and sustain us in the storm of change.

Credibility through Communication:

Credibility is the reputation we build over the years with the integrity and honesty in everything that we do. To a great extent, our credibility hinges on effective communication skills. Our words must match our action. Exuding energy and enthusiasm while interacting at work will attract committed followers. Unarguably, it is our commitment to excellence and self-improvement that will strengthen our credibility.

Managing Communication Skills:

In today’s globalized workplace, English has become the Lingua Frank in the domain of communication.  To be able to communicate with a multilingual, cross-cultural, and multi-generational team, managing our communication skills is imperative. Failure to do so can result in jeopardizing one’s career and the image of the organization. Therefore, it is imperative to build professionalism in our communication.

Business English Certification:

To achieve professionalism in communication, it is essential to build the four skills: Listening; genuinely listening to a person who is speaking builds rapport, trust, and empathy; Speaking: articulating the message and speaking clearly enhances interpersonal skills; Reading: reading messages carefully before replying reflects attentiveness and maturity; Writing: writing emails and reports with dexterity avoiding rambling highlights the command over the language.

This can be addressed by Business English Certification course. BEC is a high quality international English language exam designed by Cambridge. Based on the Common European Framework of Reference, the exam is set at three levels: Preliminary (B1), Vantage (B 2) and Higher (C1). The assessment of English language ability in this certification is done for all the four skills –Reading, Writing, Listening and Speaking. The test is followed by an interview with an examiner. Unlike the courses like ‘Coursera’ or ‘LinkedIn’ Courses, the BEC certificate issued by Cambridge University is valid for life and is accepted globally by Multinational Companies.

The advantages in accelerating your communication skills:

As educators and learners, you are the ambassador of your organization. So by working towards your communication skills:

·         You will not struggle to get the message across

·         Your confidence will not be misunderstood as arrogance

·         You will develop problem solving and negotiation skills

·         Finally, your communication skills will unlock the board room

But by stagnant skills, you may find yourself being overshadowed though you may be brimming with knowledge.  You may struggle to put forth your message and never get a desired outcome. Your career growth and your personal relationship will be impeded. Your future will be at stake.

Build your communication framework!

 

Ms Shashi Prabha

Assistant Professor

BNM Institute of Technology


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